Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website of Umeed-e-Noor — A Centre for Special Children (“Umeed-e-Noor,” “we,” “us,” or “our”), a registered non-profit organisation in Islamabad, Pakistan. By accessing or using this website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the site.

1. Eligibility and acceptance

By using this website you confirm that you are at least 18 years old, or that you are using it under the supervision of a parent or guardian, and that the information you provide is accurate and submitted with proper authority. Your continued use of the site constitutes acceptance of these Terms as they may be updated from time to time.

2. Permitted use

This website is provided to share information about Umeed-e-Noor and to enable enquiries, enrollment requests, volunteering, partnerships, and donations. You agree to use the site lawfully and not to:

• Interfere with, disrupt, or attempt to gain unauthorised access to the site, its servers, or connected systems.
• Submit false, misleading, unlawful, abusive, or harmful content through any form.
• Use automated means to scrape, harvest, or overload the site.
• Upload malware or attempt to compromise the security or integrity of the site.
• Use the site or its content for any commercial purpose without our written permission.

3. Donations and sponsorships

Umeed-e-Noor is a registered non-profit under the ICT Charities Act 2021 and is approved by the Federal Board of Revenue (FBR); tax-exemption receipts are available on request for eligible donations. Donations and sponsorship pledges made through this site support our education, therapy, boarding, and vocational programmes. Contributions are voluntary and, except where required by law or in the case of a demonstrable processing error, are non-refundable because funds are applied to programme costs. If you believe a donation was made in error, contact us promptly and we will review it in good faith.

4. Enrollment enquiries

Submitting an enrollment enquiry does not guarantee admission. Placement depends on assessment, availability, and the suitability of our programmes for your child’s needs. We will contact you to discuss next steps after we receive your enquiry.

5. Intellectual property

Unless otherwise stated, the content on this website — including text, graphics, logos, the Umeed-e-Noor name, images, and design — is owned by or licensed to Umeed-e-Noor and is protected by applicable intellectual property laws. You may view and share links to our pages, but you may not copy, reproduce, republish, or distribute our content for any purpose without our prior written consent.

6. Your submissions

You are responsible for the accuracy of the information you submit. By submitting content through our forms, you grant us permission to use it for the purpose for which it was provided (for example, to respond to your enquiry or process your application), in accordance with our Privacy Policy.

7. Third-party links and services

Our site may link to third-party websites or use third-party services (such as analytics, maps, or anti-spam tools). We do not control and are not responsible for the content, policies, or practices of those third parties, and their inclusion does not imply endorsement.

8. Disclaimers

The website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. Information on this site is provided for general informational purposes and does not constitute medical, therapeutic, legal, or professional advice; you should seek qualified professional guidance for your specific circumstances. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability

To the fullest extent permitted by law, Umeed-e-Noor and its trustees, staff, and volunteers shall not be liable for any indirect, incidental, or consequential loss or damage arising out of or in connection with your use of, or inability to use, this website.

10. Indemnification

You agree to indemnify and hold harmless Umeed-e-Noor from any claims, losses, or expenses arising out of your misuse of the website or your breach of these Terms.

11. Governing law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute arising in connection with these Terms or the website shall be subject to the exclusive jurisdiction of the courts of Islamabad.

12. Changes to these Terms

We may revise these Terms from time to time. The “last updated” date shows when they were last changed, and your continued use of the site after any change constitutes acceptance of the revised Terms.

13. Contact us

Umeed-e-Noor — A Centre for Special Children
Building No. 02, Street No. 02, Sector H-8/1, Islamabad, Pakistan
Email: info@umeedenoor.org
Phone: +92 51 4432517-19

These Terms are provided as a general template for the organisation’s use and should be reviewed by a qualified legal professional to confirm they meet your specific obligations.